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Warranty Information
BST Online Systems Warranty
For products without a manufacturer's warranty:
BST Online Systems provides a seal of its own warranty on the products sold through our channel. Any products listed with BST seal BST Seal are covered with a 30 day return policy unless otherwise mentioned.
This policy does not cover software, CD games, intangible products and products that are damaged from shipping or mishandling or problems due to software that is improperly installed or defective. All sales are final subject to warranty provisions.
BST Online Systems reserves the right to replace, repair or refund your purchase within 30 days from the date of delivery. The customer is responsible to contact us and acquire a Return Merchandise Authorization Number (RMA) and to pay for return freight charges. The manufacturer will pay for shipping back to the customer provided that a defect exists.
You are encouraged to contact us to clarify your warranty concerns. Please allow 14 days to resolve your warranty issues. Please note that each unit is shipped individually, and charged separately for shipping and handling.
Products that are not found to be defective will be returned with an additional charge for service inspection and shipping.
For your convenience, we have set up the customer service department to respond by email. When contacting us or the Vendor please include as much detail as possible so that we can respond quickly. The important details about your bid will be found on any email that we have sent to you during the bidding process. Please copy those details into your email to us.
If you have questions about your purchases, please contact us via BST Online Systems Inc.
Shipping Information
Shipping The following rates are good for Continental USA & Canada. Shipping to Hawaii and Alaska will be higher. If normal courier service by our designated shipper is not possible to your location the order will be cancelled and notice sent to you by email. Shipping , handling charges, and applicable duty, and brokerage, will be charged as follows by BST Online Systems Inc.
Shipping from our New York warehouse to US and Canada
For under 5 pounds - $10.00US per item
For 5-50 pounds - $15.00US per item
For 50-80 pounds - $20.00US per item

Some computers are bundled with a monitor and are considered 2 shipments. In addition, taxes will be charged as required by local government regulations.
Shipping costs from the US to Canada is dependent on the product type, weight and destination and will be determined at the time of shipping. For the Purpose of bidding assume that all products are located in New York unless shipping costs are specified in the above detail sheet. Please note that each unit is shipped individually, and charged separately. Please allow 3 weeks for delivery. If you have questions about your purchases, please contact us at BST Online Systems Inc.
Information
BST Online Systems
BST Online Systems provides a marketplace for live online auction for computers and consumer electronics and Real-estate matching service. Our service provides a direct to consumer vehicle from wholesalers and manufacturers. BST Online Systems does not sell its own inventory. It makes arrangement with other companies to provide you the better products at best prices available. BST Online Systems is by no mean liable for any loss incurred by a tracsaction made through its channel. If you have questions about your purchases, please contact us via BST Online Systems Inc.

1997-1999 BST Online Systems Inc. All rights reserved.

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